Mystic Market – Frequently Asked Questions (FAQs)

Welcome to the Mystic Market FAQ section! Here, you'll find answers to common questions about our products, services, policies, and more. Whether you're curious about our ethically sourced crystals, looking to book a tarot reading, or need details on shipping, we've got you covered. If you don’t see your question here, feel free to reach out—we’re always happy to help! ✨ Please also note Mystic Market operates primarily on an appointment and reservation basis.

General Information

Q: What is Mystic Market?

A: Mystic Market is a specialty studio offering many healing modalities to help with stress & anxiety, we offer spiritual services and a curated selection of organic, handmade, and mystical products, including crystals, herbs, tarot cards, candles, and more.

Q: Where is Mystic Market located?
A: We are located at 188 Elm Street Milford, NH. You can also shop online through our website: www.mysticmarketnh.com.

Q: What are your store hours?
A: Our store hours vary - as I am the only one who works there at the moment, so the store can not be open while I am tending to a client with a booked service. However I do TRY my hardest to post my hours on the front page of the website weekly.

Products & Services

Q: What kind of products do you sell?
A: We offer a variety of mystical and spiritual products, including:

Crystals and gemstones
Herbal blends
Candles and incense
Tarot and oracle decks
Altar tools
Journals
Ritual Kits

Q: Are your crystals ethically sourced?
A: Yes! We prioritize ethical sourcing and work with reputable suppliers to ensure that our crystals are sustainably and responsibly mined.

Q: Do you offer custom spell kits or ritual sets?
A: Yes, we provide customized spell kits tailored to your specific needs. Contact us in-store or via email to create your personalized box.

Q: Can I request a specific product if you don’t have it in stock?
A: Absolutely! If you’re looking for something special, let us know, and we’ll do our best to source it for you.

Readings & Spiritual Services

Q: Do you offer tarot readings or spiritual consultations?
A: Yes! We have an experienced reader offering tarot, medium, and energy healing sessions. Book an appointment online with Kahina.

Q: How do I book a reading?
A: You can book a session through our website or contact us directly.

Orders & Shipping

Q: Do you offer online shopping and shipping?
A: Yes, we offer USA shipping for all our products. Orders are processed within 1-2 business days.

Q: What is your return/exchange policy?
A: At Mystic Market, we take great care in curating high-quality, ethically sourced, and unique mystical products. Due to the spiritual and personal nature of our items, we have a strict no return, no refund, and no exchange policy on all purchases.

All Sales Are Final

Once an order has been placed and processed, it cannot be canceled, returned, or refunded. Please review your items carefully before completing your purchase.

Exceptions

We do not accept returns or exchanges for the following reasons:

Crystals, Tarot Decks, and Ritual Tools: These items are sensitive to energy and cannot be returned once handled.
Herbs, Oils, and Incense: Due to health and safety regulations, we cannot accept returns on consumable or personal-use products.
Spell Kits and Custom Orders: Personalized or custom-made items are final sale and non-refundable.
Readings and Spiritual Services: All readings, consultations, and spiritual services are non-refundable, even if you are unsatisfied with the insights provided.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at MysticMarketNH@gmail.com with photos of the issue. We will assess the situation and provide a replacement only if applicable.

By making a purchase at Mystic Market, you acknowledge and agree to this No Return Policy. Thank you for understanding and supporting our mystical community! ✨

Events & Workshops

Q: Do you host events or workshops?
A: Yes! We offer a variety of events, including Men's and Women's Sacred Circle, Sound Healing, Ancestor Healing, and more. Check our events page or follow us on social media for updates.

Q: Can I book a private event or party?
A: Absolutely! We offer private group readings, mystical-themed parties, and spiritual workshops. We can even travel to you for sound healing events. Contact us for details.

Contact & Support

Q: How can I contact Mystic Market?
A: You can reach us via:

Phone: 603-391-1749
Email: MysticMarketNH@gmail.com
Social Media:

Q: How can I stay updated on new arrivals and events?

A: Follow us on social media or subscribe to our newsletter (scroll to bottom of page) for the latest updates, special offers, and exclusive content.